Returns & Exchanges

Azul Merrick Park wants you to be fully satisfied with your purchase. Our trained stylist specialists can help you find the perfect style.
We will gladly replace, exchange, or refund your online or in store purchase, other than items designated as "on sale," within 30 days of purchase as long as the items are without any alterations, in saleable condition with all tags attached.

Returning in store purchases
Returnable items can be returned at our Azul Merrick Park store in Coral Gables, FL. All returns must be accompanied by the original receipt. Credits will be issued in the original payment method. For all cash refunds a check will be mailed to you.
If you need further assistance on an item purchased in one of our retail stores please contact the store directly or contact us via email

Returning online purchases
To return items purchased online, send the items, your return receipt and a brief explanation to the address listed below.  If you need to exchange an item for the same item in a different size or color, you will not be charged for the reshipment of the item to you.  If you exchange an item(s) for a different item(s), you will be charged a new shipping fee to your original method of payment based on the value of the new items. Credits will be issued in the original payment method, excluding any applicable shipping charges.

 We recommend that you request a tracking number and delivery confirmation from your shipping provider to ensure the proper delivery of your return. We cannot issue refunds for lost and unconfirmed return shipments.

Online Merchandise Returns


360 San Lorenzo Ave, Suite 2222
Miami, FL 33146
If you need further assistance with the return of an item purchased online, please email us at

Contact us

For further assistance with your order, please contact us.

Phone: (305) 774-1625 (Monday - Friday, 9am - 6pm EST)